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ABN AMRO Mortgage Group
(800) 783-8900 (ask for loan resolution department),
9 a.m.-6 p.m. CST, Monday-Friday
Most languages
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http://www.mortgage.com/C3/_Start.do
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Accredited Home Lenders
(877) 273-4599, 9 a.m.-5 p.m. PST, Monday-Friday
English and Spanish
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http://www.accredhome.com
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Ameriquest Mortgage
(800) 211-6926
8 a.m.-5 p.m. PST, Monday-Friday
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http://www.ameriquestmortgage.com
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Aurora Loan Services
800-550-0508
All languages
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http://www.alservices.com
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Avelo Mortgage LLC
(866) 992-8356, 8 a.m.-6 p.m. CST
English and Spanish
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Bank of America
(800) 846-2222
Home Equity or Line of Credit: (800) 451-6362
English and Spanish
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http://www.bankofamerica.com
(select Service My Mortgage or Payment Counseling)
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BB&T Mortgage
(800) 827-3722
8:30 a.m.-5:15 p.m. EST, Monday-Thursday
8:30 a.m.-6 p.m. EST, Friday
All languages
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http://www.bbt.com
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Central Pacific Bank
(800) 342-8422
Hawaii
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Charter One Bank
(800) 234-6002
9 a.m.-5 p.m. EST, Monday-Friday
All languages
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http://www.charteronebank.com/pf/mortgages
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Chase Home Finance
(800) 848-9136 (customer service)
(858) 605-2181 (delinquency customer service)
Spanish and English
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http://www.chase.com
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Chase Home Finance - NJ
(800) 446-8939
8 a.m.-9 p.m., Monday-Friday
English and Spanish
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http://chasehomemortgage.com
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Chevy Chase Bank
(800) 933-9100
8:30 a.m.-4:30 p.m. EST, Monday-Friday
All languages
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http://www.chevychasebank.com/htm/mortgages.html
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CitiMortgage - Prime Loans
(800) 695-0384
(800) 926-9783
(866) 272-4749
7 a.m.-4 p.m. CST, Monday-Friday
Spanish and English
CitiMortgage - Subprime Loans
(800) 422-1498
7 a.m.-4 p.m. CST, Monday-Friday
Spanish and English
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http://www.citimortgage.com
www.citifinancialmortgage.com
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Countrywide Financial-California
(800) 669-0102
8 a.m.-5 p.m. Monday-Friday
English and Spanish
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http://www.countrywide.com
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Countrywide Home Loans
(877) 744-7691
8 a.m.-9 p.m. CST, Monday-Thursday
Spanish and English
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http://www.countrywide.com
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Downey Financial Corp.
(800) 824-6902, ext. 6696
8:30 a.m.-4:30 p.m. PST, Monday-Friday
English and Spanish
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http://www.downeysavings.com/hl
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EMC Mortgage Corp.
(888) 577-4011
7 a.m.-7 p.m. Monday-Friday
English and Spanish
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http://www.emcmortgagecorp.com
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Equity One
(866) 361-3460
English and Spanish
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http://www.equityone.com
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EverBank
(800) 669-9721
8 a.m.-5 p.m. EST, Monday-Friday
Spanish and English
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http://www.everbank.com
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First Horizon Home Loans
(800) 816-7796
English and Spanish
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http://www.firsthorizon.com/loans.home.cfm
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Flagstar Bank
(800) 968-7700, ext. 9780
8:30 a.m.-5 p.m. EST
All languages
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http://www.flagstar.com/lending/mortgage
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Fremont Investment & Loan
(866) 484-0291
6 a.m.-6 p.m. PST, Monday-Friday
English and Spanish
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http://www.1800fremont.com
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GMAC Mortgage
(800) 850-4622
9 a.m.-11 p.m. CST
Spanish and English
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http://www.gmacmortgage.com
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Home Loan Services
(800) 622-5035
8 a.m.-7 p.m. EST, Monday-Thursday
8 a.m.-5 p.m. EST, Friday
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hls_hope@hls.ml.com
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Homecomings Financial
(800) 850-4622
7 a.m.-6 p.m. CST, Monday-Friday
English and Spanish
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http://www.homecomings.com
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HomEq Servicing
(866) 822-1471
6 a.m.-2:30 p.m. PST, Monday-Friday
English and Spanish
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http://www.homeq.com
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HSBC Mortgage Services
(800) 365-6730
8 a.m.-10 p.m. CST, Monday-Thursday
English and Spanish
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http://www.hsbcmortgageservices.com
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Indymac Bank
(877) 736-5556
7 a.m.-7 p.m. CST, Monday-Friday
Spanish, English and Korean
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http://www.indymachls.com/loanworks
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Litton Loan Servicing
(800) 999-8501
9 a.m.-6 p.m. CST, Monday-Friday
All languages
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http://www.littonloan.com
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National City Home Loan Services
(800) 367-9305
8 a.m.-5 p.m. EST, Monday-Friday
English and Spanish
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http://www.nationalcity.com
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National City Mortgage
(800) 367-9305, ext. 57066
8 a.m.-4 p.m. EST
Most languages
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http://www.nationalcitymortgage.com
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Nationstar Mortgage
(888) 480-2432
8 a.m.-8 p.m., CST, Monday-Friday
English and Spanish
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http://www.nationstarmtg.com
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Nationwide Advantage Mortgage Company
(800) 356-3442, ext. 6002
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custserv@nation wide.com
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http://www.nationwide.com
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New Century Financial
(888) 477-0193
7 a.m.-6 p.m. PST, Monday-Friday
English and Spanish
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http://www.myloan.newcentury.com
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NovaStar Financial
(888) 289-1231
English and Spanish
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http://www.novastarmortgage.com
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NovaStar Mortgage Loan Resolution Department
(888) 743-0774
Non-English: (888) 743-0774, ext. 4523
English and Spanish
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Loanresolution@ novastar1.com
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Ocwen Financial Corp.
(877) 596-8580
English and Spanish
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http://www.ocwen.com
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Ocwen Loan Servicing LLC
(866) 513-2947
English and Spanish
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rapidresolution@ ocwen.com
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http://www.ocwen.com
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Ohio Savings Bank
(888) 987-5626
24 hours a day, 7 days a week
Spanish English
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http://www.amtrust.com/productcenter/
mortgagepaymentassistance/
mortgagepaymentassistancemain.aspamtrust.
mortgagewebcenter.com
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Option One Mortgage
(800) 648-9605, ext. 48826
8 a.m.-9 p.m. PST, Monday-Friday
English and Spanish
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http://www.oomc.com
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PHH Mortgage
For borrowers facing possible delinquency: (800) 330-0423 8:30 a.m.-8:30 p.m. EST, Monday-Thursday
For borrowers in the foreclosure process: (800) 750-2518; 8:30 a.m.-5 p.m. EST, Monday-Friday
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MBSlossmitigation @mortgagefamily.com
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http://www.phhmortgage.com
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Saxon Mortgage Services Inc.
(Previously Meritech Mortgage Services and CRAM Mortgage Services)
(888) 325-3502
English, Spanish; can accommodate most languages
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lossmit@saxonm si.com
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http://www.saxononline.com
(users log in to see workout options and financial plans)
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Select Portfolio Servicing
(888) 818-6032
7 a.m.-8 p.m. Monday-Thursday
English and Spanish
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http://www.spservicing.com
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SunTrust Mortgage Inc.
(800) 443-1032
8 a.m.-5 p.m. EST, Monday-Friday
English and Spanish
|
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http://www.suntrustmortgage.com
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U.S. Bank Home Mortgage
(877) 334-0453
7 a.m.-5 p.m. CST
All languages
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http://www.usbank.com
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Wachovia Corporation
(866) 642-9405
8 a.m.-8:30 p.m. EST
Many languages
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http://www.wachovia.com
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Washington Mutual
(866) 500-8507
8 a.m.-7 p.m. CST
Most languages
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http://www.wamuhomeloans.com
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Wells Fargo
(888) 231-0757
6 a.m.-6:30 p.m., Monday-Friday
English and Spanish
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http://www.wellsfargo.com
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Wilshire Credit Corp
(888) 952-7339
7 a.m.-4 p.m. PST, Monday-Friday
Most languages
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Foreclosure Mitigation